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iComfort Sleep System Updates for 2014 Reviews

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iComfort Sleep System
Updates for 2014

Mattress manufacturer Serta updated its iComfort memory foam mattresses, unveiling the revised lineup in January 2014. iComfort now has three collections with new or revised models. They are iComfort Collection, iComfort Directions Collection, and iComfort® EFX Collection.

In updating its iComfort Sleep System, Serta considered the results of a 2012 GFK Buyer Satisfaction Study. Among participants surveyed, iComfort owners had a satisfaction rate of 98%, and 97% would recommend iComfort mattresses to friends. Also, about 90% said iComfort provided the right support. Each mattress still has the Comfortlast® Foam Core support system.

Updated Features

For 2014, Serta upgraded its Cool Action™ memory foam. Cool Action™ is memory foam infused with MicroSupport gel. The gel beads are concentrated in zones where the body needs additional support. With the addition of MicroCool+ gel, this is now Cool ActionDual Effects® memory foam. This gel absorbs heat from the sleeping surface and conducts it away to dissipate. MicroCool+ gel also contains Phase Change Materials (PCMs). The PCMs change their physical state to absorb or release heat when needed to keep temperatures within a desired range. Overall, this new foam has 25% more gel than the previous version.

A second update is the addition of Serta's new EverFeel Technology. According to Serta, EverFeel provides the same cradling comfort as memory foam. However, users do not have to wait for time or temperature to adjust to their bodies. They say this is "a difference you will feel the moment you lie down" This is available in two of the collections.

iComfort Collection

The Cool Action gel memory foam has been upgraded to Dual Effects and EverFeel Technology added to every model in the iComfort CollectionProdigy, Savant (Plush and Cushion Firm), Genius, and Insight—and EverFeel has been added to the name of each model.

iComfort Directions Collection

The iComfort Directions Collection features Cool ActionDual Effects® memory foam and Pods™ Gel-Activated Support in each model. The Pods™ Gel-Activated Support is a foam layer with stategic placement of gel discs. The Pods layer works with the Comfortlast® Foam Core support system for tailored support. Other gel technologies are used in this collection for selected models. Additionally, these mattresses have moisture-wicking TENCEL fibers in their cover fabrics.

iComfort® EFX Collection

The EFX in the names of the iComfort® EFX Collection and its models stands for EverFeel Technology. Each mattress in this collection has EverFeel, Cool ActionDual Effects® memory foam, and Avantec™ Performance Fabric with TENCEL. Some of the models add a layer of the older Cool Action foam.

  • Mattress and Bed Set Model Name

    iComfort Sleep System Updates for 2014

  • Price Category


  • Listed Manufacturer


  • Location

    Serta International, Customer Service Department, 3 Golf Center #392, Hoffman Estates, IL 60169, 1-888-55-SERTA (1-888-557-3782)

  • Bed Classification

    Memory foam

  • Level of Firmness


  • Inner Bed Composition

    Polyurethane base support core, memory foam comfort layers

  • Mattress Edge Support

    Provided by the support core

  • Mattress Cover Composition

    Fabric blend including TENCEL fibers

  • Total Mattress Height

    9 to 13.5 inches

  • Bed Foundation

    Platform or adjustable bed

  • Special Features

    EverFeel Technology, Dual Effect gel memory foam, PU support core

  • Sleep Trial

    120 days

  • Bed Warranty

    25-year limited warranty

  • Manufactured In


  • Restrictions

    Keep in sanitary condition, and provide proper foundation

  • Website


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