At 5-6 on the Mattress Comfort Scale of 1-10, Saatva calls the Luxury Firm "our flagship level." This is also the middle level of Saatva's three models. The other two are Plush Soft (level 3) and Firm (level 8).
The signatue feature of the Saatva beds is that they "are built with a distinctive high quality feature known as 'coil on coil' construction." The primary support unit consists of springs shaped like hourglasses, which are connected to each other to provide sure support to the sleeper. On top of this unit is the "comfort coil" unit, with coils wrapped individually to respond to the shape and weight of the sleeper's body. The separation of these coils also dampens the transfer of motion, which in turn reduces or eliminates disturbance to one sleeper caused by movements of the other. The company adds this note: "All Saatva coil units are tempered three times and oven baked." This is to ensure that the steel in the springs has the optimum resilience for long-lasting suport.
The edges of Saatva mattresses are protected against sagging by Saatva's "Dual Perimeter Edge Support System." The lower support coil unit is encased with steel, while the upper comfort coil unit is foam encased, Together this system is to allow full utilization of the sleeping surface.
At the bottom of the Saatva Luxury Firm mattress is the Support System. The core of this support system is the 7" high coil unit, which has 416 hourglass coils (in queen size) made of tempered recycled steel. These coils are connected to each other to provide uniform support across the whole bed. Near the middle, under the lower back, is the "Chiro Guard", an "additional steel lumbar support enhancement." This set of coils is buffered on the bottom by a 7/8" fiber pad and at the top with a 1/2" loft pad. The integrity of this Support System is strengthened by "Dual Torsion Steel Edge Guards."
Above the support system of the Luxury Firm mattress by Saatva is the Comfort System. The key component of this sector is the 4" high Comfort Coil unit of 884 pocketed coils. These indvidually wrapped coils are foam encased for horizontal integrity and edge support.
The topmost sector of the Saatva Luxury Firm is the upholstered Euro-Pillowtop with an inner topper. The inner comfort topper combines a 5/8" layer of soft foam and a 3/8" memory foam lumbar pad. The quilted top has a circular knit panel of organic cotton, 11/4" super soft foam with 1 oz. of dacron, and 3/4" of fiber with flame resistant material.
Other features include the custom label which is sewn on, a quilted organic cotton border matching the top, and full-height corner guards. It is shipped and delivered in an extra thick (6 mil) shipping bag with a boot protector.
The Saatva Luxury Firm mattress carries a 15-year prorated warranty, and Saatva prides itself on its customer service.
I did have a glitch with my purchase, though. Having heard the horror stories of the lack of response of so many companies after the purchase is finalized, I had little hope. HOWEVER, I was pleasantly surprised when I received a call from someone named Ed Brians, who turned out to be the EVP of the Company. He attentively listened to my concerns and immediately solved them. Not too sure which amazes me more, the quality of this mattress OR the good ol' American customer service Mr. Brians displayed. Saatva's motto should be: Sale isn't over until the customer is truly and completely satisfied", which I am - thank you!
Mattress Rating: Mattress Comfort:
Saatva's "Goldilock's" description says it all - just right.
Mattress Durability:
I purchased my mattress in January and after seven months it feels like day one.
Mattress Support:
As mentioned earlier, it is the "just right" feeling
Mattress Features and Benefits as Advertised:
The product information is extensive and there are no surprises when the purchase arrives.
Quality:
Knowing it is made in the USA gives this mattress an extra vote of confidence. The mattress is absolutely beautiful, from the design to the craftsmanship. It's ashamed you have to put bedding on it. If it's as well made on the inside, as it appears to be on the outside, the mattress will have a long life.
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